Frequently Asked Questions

 

The Stewart Title Policy Ordering and Printing System

(« The System »)

 

If I use The System, should I fill out a title insurance order form also?

In which cases should I choose « Refinance (owner already owns the property) »?

In which cases should I choose « Purchase/property transfer »?

What purchase amount should I indicate in case of a donation or of a transfer for nominal value?

Am I obliged to pick only one of the required policies?

For a refinance situation, how do I obtain a policy for my existing owner?

What property types can be processed via The System?

Can I obtain my title insurance policies via The System even if the mandate does not come from an Assyst Immobilier Lender?

Should I answer all the additional questions?

I have answered all of the additional questions but a message indicates that certain answers need Stewart Title’s approval. Why?

What should I do if more than one situation applies to my file?

Can I obtain coverage for construction legal hypothecs if my building is a condo?

What should I do if my file shows a situation that is not in the list?

If my clients want coverage for septic system or water potability, what should I do in order to obtain it?

What should I do with the answer (underwriting of a specific problem) sent to me by Stewart Title?

If I submitted a problem in the “Other title or certificate of location problem” section and I am not satisfied with the offered coverage, what should I do?

If I already submitted a problem in the “Other title or certificate of location problem” section but I find another one after that, what should I do?

I have completed the section before the “Continue” button but I still don’t see the title insurance documents. Why?

I created the title insurance confirmation and I would like to add another situation but I am unable to check anything else. What should I do?

If I completed the “Title insurance” section and I created the confirmation but my clients don’t want title insurance anymore, will I have fees to pay?

If I am unable to create the Stewart Title insurance Policies and Invoice, what should I do ?

What are the title insurance policy costs through The System?

When should I pay my policies?

Are there ways I can pay for policies by means other than a credit card?

How can I be reimbursed?

Can I print the final policies with policy numbers if I didn’t pay or didn’t electronically sign the Stewart Title report on title?

What should I do with the final policies?

Once a policy is issued, should I send a copy to Stewart Title?

Can I cancel an issued policy?

If I use The System, should I fill out a title insurance order form also?

No, you may use either The System, or fill out the title insurance order form.

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In which cases should I choose « Refinance (owner already owns the property) »?

Every time you have to prepare a hypothec deed or a real estate warranty deed of any form. When you select this option, the warranty deed should not be completed together with a deed of property transfer.

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In which cases should I choose « Purchase/property transfer »?

When you have to prepare a deed of property transfer (i.e., sale, donation etc.)

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What purchase amount should I indicate in case of a donation or of a transfer for nominal value?

You should input the City evaluation or an evaluation by an appraiser. Please keep a copy of the appropriate evaluation in your file.

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Am I obliged to pick only one of the required policies?

Not in the case of a purchase/sale transaction. You can choose one or both of the available coverages (lender and owner). For a refinance, only the Lender policy is available.

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For a refinance situation, how do I obtain a policy for my existing owner?

You can obtain an existing owner policy by contacting Stewart Title at 1 866 235-9152 or (450) 973-4446 and by filling out a traditional title insurance order form.

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What property types can be processed via The System?

Single residential dwellings, multi-units (2 to 6), condo, vacant land ($2 000 000 or less) and one building with a maximum of 9 lots can be processed. For other files, a traditional Stewart title insurance order form applies. Commercial files cannot be processed via The System.

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Can I obtain my title insurance policies via The System even if the mandate does not come from an Assyst Immobilier Lender?

Yes - Title insurance policies can be purchased for any type of file that The System can process by using the section “creation of a file”.

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Should I answer all the additional questions?

Yes - Each question should be answered. If there are missing answers, The System will freeze your file. Moreover, certain answers given can also freeze the file. In these cases, a Stewart Title representative will contact you to discuss your answer. After evaluation, if your file can be title insured, Stewart Title will provide you with a code to unfreeze the file.

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I have answered all of the additional questions but a message indicates that certain answers need Stewart Title’s approval. Why?

Certain answers may need more details. A Stewart Title representative will contact you for further information in these instances.

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What should I do if more than one situation applies to my file?

It is possible that more than one situation listed applies to your file. Check all the applicable situations.

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Can I obtain coverage for construction legal hypothecs if my building is a condo?

Yes, however your file needs to be analysed by a Stewart Title representative. Requests can be sent indicating the desired coverage in the “Other title or certificate of location problem” section.

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What should I do if my file shows a situation that is not in the list?

Check the “Other title or certificate of location problem” section and explain your problem in detail. A Stewart Title representative will contact you in order to submit you coverage or exclusions to insert in your file.

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If my clients want coverage for septic system or water potability, what should I do in order to obtain it?

Indicate it in the “Other title or certificate of location problem” section. A Stewart Title representative will contact you for further information.

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What should I do with the answer (underwriting of a specific problem) sent to me by Stewart Title?

Copy the totality of the text received, and paste into the corresponding section. The System will merge the text within Schedule B of the appropriate policies.

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If I submitted a problem in the “Other title or certificate of location problem” section and I am not satisfied with the offered coverage, what should I do?

Contact a Stewart Title representative and discuss the issue.

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If I already submitted a problem in the “Other title or certificate of location problem” section but I find another one after that, what should I do?

Select “Add another problem” and type the problem in the indicated space that will appear. The same process as when you selected “Other title or certificate of location problem” will begin.

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I have completed the section before the “Continue” button but I still don’t see the title insurance documents. Why?

At least one situation must be selected. If none are applicable, select “no title or certificate of location problem”. The documents will then become available.

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I created the title insurance confirmation and I would like to add another situation but I am unable to check anything else. What should I do?

Until your final policies are issued, you can add any situation. In order to do so however, you should delete the confirmation and report previously created. After this has been done, you will once again have access to the different options.

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If I completed the “Title insurance” section and I created the confirmation but my clients don’t want title insurance anymore, will I have fees to pay?

No - The title insurance fees will be charged to your credit card only when you electronically sign your report on title. You will then be able to print your title insurance policies.

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If I am unable to create the Stewart Title insurance Policies and Invoice, what should I do?

The System will generate these documents automatically once the report is signed and paid. There is no need for you to create those documents.

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What are the title insurance policy costs through The System?

Refinance

 

 

Amount published

Lender premium

$0.00

to

$50 000.00

$65.00

$50 000.01

to

$750 000.00

$100.00

$750 000.01

and over

$100.00 plus $0.90 per $1 000

 

Condo Purchase

 

 

 

 

Amount published

1st policy

2nd policy

$0.00

to

$500 000.00

$100.00

$50.00

$500 000.01

and over

$100.00 plus

$0.90 per $1 000

$50.00

 

 

 

 

 

Purchase

 

 

Other than condo

 

 

Amount published

1st policy

2nd policy

$0.00

to

$200 000.00

$150.00

$50.00

$200 000.01

to

$500 000.00 

$180.00

$50.00

$500 000.01

and over

$180.00 plus

$0.90 per $1 000

$50.00

 

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When should I pay my policies?

Payment should be made immediately after the registration of your deed(s). Stewart Title can refuse to insure if fees are not paid within 60 days after closing.

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Are there ways I can pay for policies by means other than a credit card?

No - All Stewart Title insurance policies ordered via The System must be paid by credit card (your credit card profile already exists in the platform). If you wish to pay by different methods, you can still order through the traditional process.

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How can I be reimbursed?

It is not possible to be reimbursed when a policy has been issued.

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Can I print the final policies with policy numbers if I didn’t pay or didn’t electronically sign the Stewart Title report on title?

No - You will not have access to the final version of the policies before those two steps have been completed. In the interval however, you will be able to create your insurance project in order to submit it to your clients.

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What should I do with the final policies?

Final policies should be remitted to your insured clients (i.e., purchaser, lender or both).

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Once a policy is issued, should I send a copy to Stewart Title?

No – nothing should be sent to Stewart Title. We do recommend that you keep a copy of these documents in your file.

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Can I cancel an issued policy?

Once a policy is issued (report signed and premium paid) it is impossible to cancel the issued policy.

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