Canceling Files

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If you have to cancel a file, it is recommended to contact the financial institution which transmitted you the file to be informed about the procedure to be followed.


To cancel a file
1.Select a file in your list of files.
2.Make sure the File tab is selected.
3.Click the Cancel File link below the Status zone.

A message is prompted asking you to contact the financial institution which transmitted you the file to be informed about the procedure to be followed.

4.Click the OK button to close the window and come back to your files.