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If you have to reimburse the lender, you can reimburse the amounts due manually and forward to the lender after repayment, information about the reference number of the check or payment and the amount sent to the lender. You can also specify the transit number if you make an inter-caisse reimbursement.
You can then complete the reimbursement process by selecting Money sent manually option.
| ➢ | Transmit Money sent manually information |
After you manually reimbursed the amounts due to the lender, you must sent it the reimbursement information.
Select the Reimbursement status and the box Reimbursement will be check automatically and the date and time will be displayed at the right of the status.
| 1. | By default, the status Money sent manually is already selected. |
| 2. | Enter information about reimbursement in the field Reference # and Amount sent to Lender. |
| 3. | Select, using the option button, Reimbursement made at the creditor caisse or if you made and inter-caisse reimbursement, Transit # and enter the transit number in the field. This option is only available at Desjardins. |
| 4. | Click on Reimbursement status. |
| 5. | The box Reimbursement is automatically checked and sending date and time are displayed at the right of the status. |
The information regarding the reimbursement is then forwarded to the Lender.
 If the Lender has sent you more than a Certified Payout Statement for the same file, you can merge the amounts and send one check or payment to the Lender.
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